Tampilkan postingan dengan label customer service FAIL. Tampilkan semua postingan
Tampilkan postingan dengan label customer service FAIL. Tampilkan semua postingan

Jumat, 12 Juni 2009

This actually happened to me.

Is this common or something? My girlfriend Mary and I were at Great Adventure in NJ when we tried to buy pretzels some years ago. The conversation went like this:
sullen cashier (avoiding eye contact): Can I help you.

us: Yes, we'd like to buy a pretzel!

sullen cashier: I'm sorry, we're all out.

us (gazing longingly at full case): You're out?

sullen cashier: yup.

us: Um, what are these, then? (pointing to pretzels.)

sullen cashier (looking surprised for a moment): Um. Those are just for display.

us: You can't serve these?

sullen cashier: no.

us: Are they bad or something?

sullen cashier: no, they're fresh. They were made not that long ago.

us: Are you saving them for someone else?

sullen cashier: Uh, no. They are just for display.

us: Are you closing early or something?

sullen cashier: no.

us: Will you have some available soon?

sullen cashier: no.

us: Isn't it misleading if you are displaying something no one can buy?

sullen cashier:
That was it. Pretzels were just not to be had there.

I always thought this was a singularly-bizarre experience until I saw the FAIL photo. Maybe it's more common then I thought?

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